The Sunrise Utilities Department is committed to supplying high quality water that exceeds federal, state and local standards. In addition, the Department is responsible for the efficient, effective, environmentally-sound disposal of wastewater. The utility system spans approximately 70 square miles, encompassing Sunrise, Southwest Ranches, Weston and portions of Davie - serving more than 215,000 residential and commercial customers. 

The system consists of over 770 miles of water distribution mains, over 500 miles of sewer piping and mains, 216 wastewater pump stations, three water treatment facilities, four water re-pump facilities and three wastewater treatment facilities.

UTILITIES MASTER PLAN

The City's five-year Capital Improvements Program is part of a Master Planning process aimed at identifying the projects and funding required to meet needs within the utility service area.

Master Plan Executive Summary 

10-Year Water Supply Facilities Work Plan

CONTACT INFORMATION

For the Sunrise Utilities Department administration contact:

Utilities Administrative Center
777 Sawgrass Corporate Parkway
Sunrise, FL 33325
Phone: (954) 888-6000
Fax: (954) 846-7404
Email: utilitiesdirector@sunrisefl.gov to reach Rodrigo de Castro, Utilities Director
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.

For inquiries regarding Sunrise Utilities customer service and billing, contact:

10770 West Oakland Park Boulevard
Sunrise, FL 33351
Phone: (954) 746-3232
Fax: (954) 572-2479
Email: customerservice@sunrisefl.gov
Hours (Walk-Up Window): Monday through Friday, 8:00 a.m. to 5:00 p.m.
Hours (Telephone): Monday through Friday, 9:00 a.m. to 5:00 p.m.

For inquiries regarding the maintenance of Sunrise roadways, waterways, and drainage, contact the Public Works Division at:

Phone: (954) 572-2388
Email: publicworks@sunrisefl.gov
Hours: Monday through Friday, 7:00 a.m. to 4:00 p.m.

For customer service outside of business hours or emergencies, contact:

Phone: (954) 888-6087 or (954) 764-4357
Hours: Monday through Friday after 5:00 p.m., and on weekends

For non-urgent questions or concerns:

Use our convenient online form in the Citizen Service Request portal.